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When we approach our clients to discuss potential learning programs we begin the
conversation by examining the following factors:
- What is the need?
- How will a learning program help to address the need?
- What are the job roles, experience and background of the audience?
- What learning objectives need to be covered and from what perspective?
- What are the desired outcomes of testing and evaluation?
- What are the desired delivery modes?
After the first qualifying conversations, we work with our clients to ensure
that learning objectives are mapped to the needs and that the delivery modes are
appropriate to the critical nature of the skills and knowledge being taught. We
then propose a customised learning solution, working with you to make sure it
meets your time and resource constraints. Once in contract, we initiate the
formal project for you. While every engagement is different, you can generally
expect four phases in the project process:
- Discovery and Analysis
- Design and Development
- Delivery and Implementation
- Support and Evaluation
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